★ For UK clinics and local businesses

Patients pick the clinic with more reviews. Even when your work is better.

NeedReview asks every customer for a review at the right moment, then drafts a reply to every review in your voice. You approve in one tap. Your reputation runs itself.

No long contracts You own your reviews 2 minutes a day
A relaxed, confident client in a wellness clinic
Reply approved
posted to Google in one tap

Everything NeedReview does

Four things, running in the background. It cycles on its own, or tap a dot.

📨

Asks every customer, the same day

A review request goes out the day they visit, the window that actually converts, by text or email. No one gets missed.

✍️

Replies in your voice

Every review gets a reply drafted to sound like you. You approve in one tap, or let the easy ones send themselves.

🔔

Catches problems early

A negative review pings your phone before it spreads, with a calm reply ready and a private way to put it right.

📊

Shows the picture monthly

A short report of what customers keep praising and raising, so you know what is working without digging.

Watch the live demo ›

See it in action

This plays itself. Or take over any time: pick a review below and tap Draft a reply to watch NeedReview write it. This is the bit your team never finds time for.

Reply, drafted for you★★★★★
"Came in for the first time and honestly the best result I have had. The team made me feel relaxed the whole way through."
Drafted in your voicePick a review and tap draft. NeedReview writes the reply, you approve it.
✓ One tap to approve. Nothing posts without you.

Great work is not enough on its own

The booking goes to whoever looks more trusted online. That is reviews, and most owners never have time to keep on top of them.

🤐

Happy customers stay quiet

People mean to leave a review and forget by the time they get home. The moment passes and so does the review.

No time to reply

Google rewards businesses that respond. Replying to every review by hand is the job nobody gets round to.

⚠️

One bad review just sits there

An unanswered one star is the first thing a new customer reads, and it quietly costs you the booking.

How NeedReview works

Three things, running in the background, so you never chase a review again.

Ask at the right moment

Every customer gets a review request the same day they visit, the window that actually converts, by text or email.

Reply in your voice

Every review gets a reply drafted to sound like you. You approve with one tap, or set the easy ones to send themselves.

Catch problems early

A negative review pings you before it spreads, and a short monthly report shows what customers keep praising and raising.

4.4 ★ · 38 reviews

Replies: none. Last review: 4 months ago.

vs
4.9 ★ · 210 reviews

Every review answered. New ones every week.

Same treatments. Same street. The second one gets the call. NeedReview turns the first into the second.

★ Founding offer · only 5 spots

Free for your first 30 days. The first 5 clinics only.

We are new, and we would rather prove it than just claim it. So for our first five clinics we set up and run NeedReview free for a full month. Everything works from day one. All we ask in return is your honest feedback and, if you are happy, a short review of NeedReview so other clinics can see it works. After 30 days you carry on at the simple price below, or walk away with no strings.

👉 Claim one of the 5 founding spots
Only 5 spots · 30 days free · No contract · No card needed · Cancel anytime
Starter
£99/mo
  • ✓ Automatic review requests, sent the day of the visit
  • ✓ AI replies drafted in your voice, you approve
  • ✓ Negative-review alerts to your phone
  • ✓ One location, monthly report
Start now or claim a free founding spot
Most popular
Growth
£199/mo
  • ✓ Everything in Starter
  • ✓ Google plus Trustpilot and RealSelf
  • ✓ Easy replies send themselves, you set the rules
  • ✓ Multiple locations, priority support
Start now or claim a free founding spot

Not sure which fits? Most start free as a founding clinic, then move to Starter or Growth once they see the lift. Book a quick call ›

Questions, answered straight

Yes, when it is done properly. We ask every customer, never only the happy ones, never pay for reviews, and every reply is approved by a human. That keeps your profile safe.
No. We set everything up for you. Day to day, you get a message when a reply is ready and you tap approve. That is the whole job.
You hear about them first, fast, with a calm reply drafted and a private way to put things right before it turns into a public problem.
Our first five founding clinics get 30 days free, in exchange for honest feedback and a review. After that it is a simple monthly fee, £99 or £199, with no long contract. Book a teardown and we will show you the numbers.

See exactly where your reputation stands

Two free options, no obligation either way. Get a written teardown of your reviews against your closest competitor, or talk it through on a quick call.

Get a free written teardown

Goes straight to the founder. Reply within one working day. By sending this you agree we can contact you about your teardown. We never sell or share your details. See our Privacy Policy.

Or book a breakdown call

A free, no-pressure call with the founder. I walk you through where your reviews stand, the gaps against your competitors, and what to fix first. If NeedReview is a fit we will talk about that too, no pressure.

Book my free breakdown call